Privacy Policy

Last updated: 17 March 2025

At Serin Sound, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.

1. Who We Are

Serin Sound

Website: https://www.serinsound.co.uk
Contact email: alex@airstudios.com

We are the data controller of the personal information you provide through our website.

2. What Information We Collect

When you submit a message via our Contact page, we may collect the following:

Your name
Your email address
Any other personal information you choose to include in your message

We do not collect any sensitive personal data or use cookies to collect identifiable information through the Contact page.

3. How We Use Your Information

We use your personal information solely to:

Respond to your enquiry
Provide any information or services you request
Maintain records of communication for administrative purposes

We do not use your information for marketing purposes unless you have explicitly consented.

4. Legal Basis for Processing

Under UK GDPR, our lawful basis for processing your data is:

Legitimate interests – to respond to enquiries and operate our business effectively

If at any point we need to rely on consent for specific uses, we will request your clear and informed agreement beforehand.

5. How We Store and Protect Your Data

Your information is securely stored. We take appropriate technical and organisational measures to safeguard the personal data you provide.

We will retain your data only for as long as is necessary to deal with your enquiry and for any legal or administrative purposes thereafter.

6. Sharing Your Information

We do not share, sell, or rent your personal information to third parties.

We may share your data only if required by law or for legal proceedings, or with trusted service providers who support our website’s operations (e.g. email services), under strict confidentiality.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data
Object to or restrict processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at alex@airstudios.com

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites. Please check their policies individually.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please email us at: alex@airstudios.com